Ksi918 Privacy Policy — Protecting Malaysia Members' Data is Our Priority

Ksi918 collects various types of information from members to provide a safe, fair, and regulatory-compliant online gaming platform service. This data collection is conducted transparently and solely for clearly defined, legitimate purposes.

The categories of information we collect include:

We only collect information that is strictly necessary for the stated purposes. ksi918 does not collect sensitive information such as biometric data, health information, or religious beliefs unless there is a specific legal requirement to do so.

Every piece of information we collect has a clear and specific purpose. ksi918 uses your data solely to provide you with a better, safer, and more responsible gaming experience.

Primary purposes for which your data is used:

• Account management — registers, verifies, and maintains your member account.
• Transaction processing — processes deposits, withdrawals, and bonus management securely and efficiently.
• Regulatory compliance — fulfils legal requirements including age verification, KYC, and AML reporting as required by the relevant authorities.
• Platform security — detects and prevents fraud, money laundering, bot usage, and other suspicious activities that could compromise platform integrity.
• Service improvement — analyses usage patterns to improve platform functionality, game performance, and overall user experience.
• Service communications — sends you important account notifications, transaction confirmations, and security information.
• Responsible gaming — monitors gaming patterns to identify early signs of problem gambling and offer appropriate assistance.
• Relevant marketing — sends promotional offers and bonus information tailored to your preferences (subject to your opt-in choices).

Ksi918 does not use your data for any purpose beyond those stated above without obtaining your prior consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting our support team.

Ksi918 takes seriously our commitment to never sell or disclose members' personal data without a strong and legitimate basis. However, there are limited situations where sharing information is necessary and permitted.

Parties who may receive your data and the reasons why:

• Payment service providers — such as payment gateways, processing banks, and local e-wallet providers required to complete your financial transactions. These providers are bound by strict data protection agreements.
• Licensed game providers — game software providers partnering with ksi918 may receive limited technical data required to enable games to function properly.
• Relevant authorities — ksi918 will disclose the required information to law enforcement authorities, regulatory bodies, or courts when mandated by applicable law.
• Fraud prevention services — to maintain platform security, ksi918 uses accredited third-party identity verification and fraud prevention services.

Ksi918 implements a comprehensive set of technical and organisational security measures to protect members' personal data from unauthorised access, loss, damage or accidental disclosure.

Technical security measures we employ:

• Encryption of data in transit — all communications between your browser and ksi918 servers are encrypted with TLS 1.3 and independently verified SSL 256-bit certificates.
• Encryption of data at rest — sensitive information such as passwords is stored using irreversible cryptographic hashing algorithms.
• Multi-layer access control — only authorised personnel who require access to perform specific tasks are permitted to view member data, with all access logged and monitored.
• Firewall and intrusion detection systems (IDS) — ksi918 servers are protected by multi-layered firewalls and intrusion detection systems operating continuously.
• Regular security testing — ksi918 conducts regular penetration testing and security audits to identify and address potential vulnerabilities.
• 24/7 Monitoring — our security team monitors the platform around the clock to detect any unusual activity or unauthorised access attempts.

Ksi918 does not retain your personal data longer than necessary for the purpose it was collected, or as required by applicable law.

• Active account data — retained for as long as your account is active and used to access the ksi918 platform.
• Financial transaction data — retained for a minimum of seven (7) years from the transaction date as required by financial compliance and anti-money laundering regulations.
• KYC data and identity verification — retained for the period mandated by the relevant regulatory body, typically five (5) to seven (7) years.
• Customer support communication logs — retained for three (3) years for reference and dispute resolution purposes.
• Technical data and access logs — retained for twelve (12) months for security and technical troubleshooting purposes.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymised in a manner that ensures it can no longer be linked to your identity.

Ksi918 uses cookies and related tracking technologies to enhance platform functionality, understand how members use our website, and deliver a more personalized experience.

Types of cookies used by ksi918:

• Essential cookies — required for core platform operations including login session management and language preferences. These cookies cannot be disabled.
• Performance cookies — collects information on how members use the platform to help us improve functionality and performance.
• Functional cookies — enables the platform to remember your preferences such as display settings and game preferences.
• Marketing cookies — used to display relevant offers and promotions based on your interests. You may opt out of these cookies.

You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some sections of the ksi918 platform.

As a ksi918 member, you have certain rights regarding your personal data. ksi918 fully respects and upholds these rights.

To exercise any of the above rights, please contact the ksi918 customer support team via live chat or our support email. We will process your request within thirty (30) working days.

As a global online platform, ksi918 may need to transfer your personal data to servers or parties located outside Malaysia. In all such cases, ksi918 ensures that protection equivalent to Malaysia's standards is applied to your data through appropriate safeguard mechanisms.

• All cross-border data transfers are protected by legally binding data processing agreements.
• Overseas service providers who receive ksi918 member data are required to comply with privacy policies that meet at least the same standard as ksi918's policy.
• Sensitive financial data is not transferred outside the security zone without active end-to-end encryption.

The ksi918 platform is exclusively for adults aged 18 years and above. ksi918 does not intentionally collect, store or process personal data from minors.

If we confirm that personal data has been collected from a person under 18 years of age without parental or guardian consent, we will take immediate steps to delete that information and close the associated account. All members are required to submit valid age verification documents during the KYC process.

Ksi918 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or relevant technological developments.

• Members will be notified of any material changes via in-account notifications or email at least 14 days before the amendments take effect.
• The latest update date will always be displayed at the top of this page for your reference.
• Continued use of the ksi918 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.
• If you do not agree with the amendments, you have the right to close your account before the effective date.

We encourage you to review this page periodically to stay informed about how ksi918 protects your information.